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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Service America!: Doing Business in the New Economy
Edition
:
1st
Year
:
1990
ISBN
:
0446390925
ISBN 13
:
9780446390927
Call No
:
330.1 A236s
Karl Albrecht
Ron Zemke
Grand Central Publishing
Books
1
The Service Edge: 101 Companies That Profit from Customer Care (Plume)
Edition
:
1st
Year
:
1990
ISBN
:
0452264936
ISBN 13
:
9780452264939
Call No
:
656.2 Z297t
Ron Zemke
Dick Schaap
A Plume Book
Books
1
