Service America!: Doing Business in the New Economy

Type

Book

Authors

Karl Albrecht

Ron Zemke

ISBN 10

0446390925

ISBN 13

9780446390927

Tags

Management, Global, Industrial, Customer Relations

Description

'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers. - from Amzon

Number of Copies